Received great customer service, vehicle arrive in good condition on time
Ben Choe
Submitted this review about Capitol Auto Transport Review made Live: 3/2/2011 12:12:00 PM
Used google to find a way to ship my car from Hawaii to Georgia. Received about 10quotes, randomly went with CAT. Received emails and calls from Sarah Gomez who went through the shipping and payment process with me. She sent all necessary documents and kept me updated on the status of my shipment. The coordination between Matson, CAT, and the ground transportation carrier, AMKO, was executed well. I received a call one day prior to the delivery window saying the carrier was in the area and would like to coordinate drop off. When the car arrived, it was a little dirty from transport, but did not suffer any scratches or dents. The AMKO driver actually parked his truck about 5mi away and was driving my car around the neighborhood looking for me - a little strange but understandable since he has a really big truck would be tough to maneuver through a residential neighborhood. I paid him in cash and dropped him off at his truck. Overall experience was very positive, CAT delivered the product requested in a timely professional manner and I wouldn't hesitate to use them again.
Shipment Details
Origin State:
Hawaii
Pickup:
Early
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Sarah Gomez
Quote or Order Cost:
$1800
Car Condition
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.