Esther
Submitted this review about Capitol Auto Transport Review made Live: 4/19/2010 11:50:00 AM
I originally accepted a qoute by Global Logistics prior to the "snow bird" rush. The qoute was reasonable... A few days passed and I did not hear from them. I tried to reach the representave and check the status, nobody answered my calls after they gained my business. I sent an email at the 6th day since they did not return my call either. Finally I see an email saying they will check the status and email me shortly. Another 2 days passed... I waited over a week! By then the busiest time of the year hit and prices had sky rocketed by $200. I contacted Andy here who completely understood my urgency. I called him on Thursday and my car was being picked up Friday! This company is above and beyond my expectations! When no company could gaurantee me a close pick up date at the very same rate I was sold immediately needless to say. The customer service was kind and informative and extremely hard working. I must of called him at 5:00pm on a Thursday, he worked til 9:00pm that night! I remember because he called me stating he found someone to pick up my car pronto. Use this company and do not sacrifice quality or customer service. At all times I was able to reach a human being here. Thankful for Capitol Auto Transport!! Continue doing a great job, if ever I need these services again I will call this company...
Shipment Details
Origin State:
Florida
Pickup:
Early
Destination State:
Rhode Island
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
KIND
Quote or Order Cost:
$750
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.