James
Submitted this review about Capitol Auto Transport Review made Live: 9/3/2008 12:48:00 PM
I used a "10 instant quote" site to get quotes for this move, and got lots of responses. For some reason the e-mail from Capitol didn't reach me, but I received a couple of calls from their reps with a really fair price, so I called back. Mark began the process and they didn't require any payment up front. This was the first time I've actually shipped a vehicle, and I was pretty nervous about the process. It took a week or so to find a driver since it was an unusual route. However, they handled it well and found a company (GRS - also highly recommended) to pick it up, although GRS wanted an extra $100 to deliver to my remote location in WV. Andy made sure that I was agreeable to this prior to scheduling it, and since the price was already low I agreed. Capitol charged the $185 broker fee at the time of pickup, as it should be.
GRS was easy to contact and communicated to me the details of the delivery very well. The truck turned out to be a problem for him but it was delivered on time and in good shape.
I would recommend both companies to anyone. It was a great first experience in auto shipping.
Shipment Details
Origin State:
Utah
Pickup:
On Time
Destination State:
West Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Andy
Quote or Order Cost:
$1085
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