With all due respect carlos, I personally asked you myself if the vehicle was custom prior to the vehicle being picked up and I still had to find out from the driver that it had 4 car batteries inside for a hydraulic suspension system. I am not blaming you for anything, but please understand that with the difficulties, we still did everything in our power to stick to your schedule. If the driver was unable to deliver on time it was not because we neglected to do our job. We even tried to get you a discount on the COD. We focused on making sure a reputable company with the right equipment shipped your vehicle safely and securely, and we have to do the same thing with every transport.