Robin Beers
Submitted this review about Budget Auto Shipping Review made Live: 9/25/2014 2:24:00 PM
These people are all sweetness and smiles until your deposit is in hand at which point you could drop dead and they wouldn't care.
I shipped my car from CA to HI with them and it still hasn't arrived. Two weeks late and counting.
It's one thing to say that dates are approximate due to unforeseen acts of god like a hurricane. It is another to give out dates as hard certainties with no intention of ever getting anywhere near them. This seems to be their SOP.
They were late on the pick up causing the boat to be missed. Then they assured me of a new date which has come and gone and nobody in their office seems to know what is going on.
Never during this whole fiasco did they once call or email to say that a date was going to be missed. I call, wait on hold forever, then maybe get someone who doesn't know anything but will tell you anything you want to hear to get you off the phone. The next person you talk to will deny all knowledge of that call and not honor anything said in it.
Run, don't walk. These people are criminals. Seriously. They should be locked up for fraud.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Hawaii
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Beers
Quote or Order Cost:
$1300
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