Company Response Review Report Review
2003 honda civic

cody Submitted this review about Boca Transport
Review made Live: 6/18/2013 2:02:00 PM
I contacted boca transport threw a website where I requested multiple quotes from conpanys. I had originally gone with a different company and they were not able to grt it moved at alll called in and never got ahold of any. It was just a mess. Responded to the email I recieved from earle, within a few moments he called me and we discussed what my steps were. He posted me up on the shipping board and I signed the contract and paid the deposit. This was thursday. It was 75 deposit and 275 for the driver. The entire process was made super easy with the help of earle. He updated me on everything that was going on. We were not able to find a driver because of the location the car is in, price and time frame I wanted. I am looking over my options again but will most likely go back with boca because of the excellent service I was given. I also recieved a refund because the car did not get moved. This company is by far the company I would go with to move any car.
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
earle w
Quote or Order Cost:
$350

Company Response
Scott Piepmeier from Boca Transport Submitted this response.
Response Date: 6/18/2013 4:09:00 PM
We greatly appreciate your continued support of our company. We also apologize that due to certain elements of the shipment that we were not able to move the vehicle for you in the designated time needed. I am pleased to hear that our staff kept you informed and gave you satisfactory customer service in handling all elements of your order. We are a growing company and greatly appreciate your time to write this review in an effort for us to not only better ourselves as a company through evaluation of all elements pertaining to our services but also better our overall operations. Thank you for your support and we look forward to earning your business in the future.