Company Response Review Report Review
BEWARE OF THIS COMPANY!!!

ELLEN Submitted this review about Best Auto Shipper
Review made Live: 1/11/2011 12:52:00 PM
I received a quote for $550 to move my vehicle from Illinois to New Jersey. Pete promised me the vehicle would be picked up on Friday and delivered on Sunday. I made numerous phone calls to him trying to verify the transport and get the drivers name and phone number so I could send a casheirs check over night to our daughter in New Jersey to pay the driver when the vehicle arrived. Each time I phoned Pete he told me it was all set up, but when I requested the drivers name he would tell me that he had a driver on the other line and that he would call me back. The call backs NEVER came. Needless to say when my husband finally called him on Friday at 4:30pm, he finally admitted he didn't have a driver. He just strung us along the whole time pretending to have a driver and continued to lie each time I called. As a small business owner, I cannot even believe this company can stay in business! When Pete tells you he will take care of you. IT IS A LIE! When Pete tells you he has a driver lined up for your vehicle...IT IS A LIE! When Pete promises you that you vehicle will get to it's destination on time....IT IS A LIE! BEWARE!!!!
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
New Jersey
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
19622-FI
Quote or Order Cost:
$550

Company Response
Jeff from Best Auto Shipper Submitted this response.
Response Date: 4/10/2011 1:51:00 PM
Thank you for your review. Sorry for the misunderstanding, but with this review Best Auto Shipper was able to make a positive change to keep our company growing in a positive direction. All the Best, Best Auto Shipper www.bestautoshipper.com