Review Report Review
BR Movers Steal Items

Priya Submitted this review about BR Movers
Review made Live: 9/21/2016 8:12:00 PM
This company should not be in business. They are fraud company and steal customers valuable items. They are essentially predators who prey on people at a vulnerable moment. They dont serve the customers properly. The truck driver is not in a situation to identify what all the items to be delivered at the destination. He places some else's items at the destination and says that our job is completed. My situation is completely different. They have packed all my belongings from the origination. They have made all the inventory. At the destination, as I am out of state I have asked one of my friend to accept my delivery on my behalf. When driver has arrived, my friend was asked to pay the amount even before they started unloading. They claimed that they will unload only when they receive the amount. Having no option my friend has paid total amount. After that they started placing all the items inside which are not mine. And when i have called my friend, I am able to find out that they were delivering someone else's stuff to me. Not at all one of my item is kept inside. When my friend has told them this information, then they checked the inventory and started to unload my items. During this interchange of items they did not deliver 3 of items. Among them one of the item is very valuable and personal to me. I am so sentimental to the items inside them. And my friend has clearly seen that particular item but as he is not aware of my stuff properly he did not ask the truck driver about my item. I forgot to mention that they have delivered someone else's item at my place. That is a Commode Plumbing stick, which I have kept aside. When have claimed about my lost items, they are saying that the truck is empty when it has gone back. And neither of the other customers have received my item. So they say that I am lying to them as I have not mentioned about the others stuff on the first day which I have ignored due to two reasons. 1. I am in great tension of my valuable items. 2. As it is commode plumbing stick, I have completely ignored the item. Now they are not even picking up my calls. They are also saying that I am wasting their time just for the sake of fake claims. They are not understanding the value of my items. I cannot afford to loose such valuable items. Also I cannot afford to get them back.

I sincerely advice not to use these movers in future at all. They don’t understand our concern and they don’t even listen to us.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Missouri
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5593855
Quote or Order Cost:
$1557

Car Condition
  • Items were stolen from the vehicle