Company Response Review Report Review
Quoted to low so no transported took the offer

Efrain Melendez Submitted this review about BKK Transport
Review made Live: 5/27/2014 5:12:00 PM
2 weeks before trying to transport my car I booked this service with BKK. It was explained to me (in UPPER CASES SOME TIMES) that the delivery time was not known until 4 to 12 hours. I was content thinking ... well that mean the deadline I gave they will contact me 4 hours before. When the last possible day for transporting the car arrive no contacts of BKK so I e-mail them and from there they told me they quoted to low and needed more money. This left me with less than 24 hours to act. This is very bad since I gave that much time to them and this is how they pay me. Give me this feedback on the very last date to transport is very bad company, so I decide not to be agreed to this and closed my contract.

Now I still looking for a transporter or maybe drive the car, so do not let this happen to you to.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2107519
Quote or Order Cost:
$584

Company Response
BKK TTRANSPORT AND BROKERAGE from BKK Transport Submitted this response.
Response Date: 6/1/2014 2:26:00 AM
Customer has no reason to leave us negative review.We did not ask him to pay extra .We only told him that may take longer to pick up in order to save him money but he did not undestand that.The review is false .Customer was agreed at time of booking for no guaranteed pick up time frame ( window) of 3 days from first availble date and then he begin asking for guaranteed pick up dates of 3 days window that is premium service and is not regular service that he ordered .And customer canceled shipment 1 day before last available pick up date and did not give us the chance to pick it up