Julio Brolo
Submitted this review about Available Logistics Review made Live: 11/2/2011 9:53:00 AM
*****SCAM*** STAY AWAY OF THIS COMPANY
So I needed to move a car from North Carolina to Utah on October 4, 2011 and AAA gave me a quote this is what they wrote me to my email.
From: larry@availablelogistics.com To: jbrolo@hotmail.com Subject: Larry Date: Tue, 4 Oct 2011 15:07:12 -0400
Hi Julio We have been transporting all types of vehicles for over 24 years. **** 24 years and they havent closed this busines!!! for lying and charging extra????!!****
Our prices are straight(****THEY ARE NOT!!! PAID DOUBLE THE QUOTE!!!***) forward and allow for the trucker and our commission to be paid. Our method of pricing is "guaranteed” (***NOT GUARANTEED AT ALL!!!***) and there are no additional charges not like many companies. (****BS!!!!!***)
"The Trucker’s price given is the price." Any possible additions are disclosed in the contract and the terms and conditions attached thereto. (**************AND BINGO!!! HERE IS THE SCAM!!! BASICALLY THEY ARE SAYING EVERYTING ABOVE IS A LIE AND BASED ON THE CONTRACT WE WILL RIP YOU OFF!!!!!!!!!!!**************) We need a $175 refundable deposit; please click here: ****IS NOT REFUNDABLE!!!!!!!!*************)
(*****DONT DO THIS************ THEY WILL TAKE MONEY OUT OF YOUR BANK!! )
So after I paid the $ 175 they send me a contract to sign which states something different and called larry to verify that in the first email as said above "The price I give you is all-inclusive" and the second mail says broker fee of 175 exclusive. So I called larry and asked him and he told me that the price he gave of 705 already included it. So then I agreed. Then they told me they were going to pick up the car on Friday Oct. 7 and they did not. I called them and their answer was for that price we can not guarantee a specific day. Called Monday again same answer and that they were going to pick it up on Wednesday. Called wed. same answer. At the end they picked it up until Monday Oct. 17 and I had to pay $140 of storage because they took so long to pick it up. At this time I was already upset for the service. On thursday I called the driver to see when he was going to deliver it, he told me the next day but that I had to pay him $1175 and that if I didn't pay him that he was going to take it to storage and it was going to be $500 more. I called Larry and the DUMB!!! answer he gave me is pay him???????????? AFTER THE QUOTE YOU GAVE ME???????????. As of today I have not received an answer yet. They told me the price went up because the car didn't run which was a lie, because when the driver delivered it he turned it on and took it down the truck. Then I drove it.
The company that picked up my car said they were liars and disrespectful, that when they quoted AAA they said they were going to contact me which never did, so the owner tried to contact them and what they answered him is talk to the customer (me) and TO F!@#$#@ YOU. This company has tons of bad reviews. A company like this that is just lying to the customers should not exist anymore. They told me for the total you paid you would be able to get a covered truck, and a faster delivery without paying the $175 upfront and the storage fees of $140 broker fees.............. and whatever else they put in the contract.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
Utah
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
42783
Quote or Order Cost:
$1350
Car Condition
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