Company Response Review Report Review
07/29/10 Review

Phuong Submitted this review about AutoStar Transport Express
Review made Live: 7/29/2010 3:29:00 PM
This is my second experiences with Autostartransport. These peoples are dependable and reliable to deal with if I ever need the service again in the future. Their rates are very affordable. Their communications are very good as well. I would highly recommend this Autostartransport Logistic to anyone that need vehicle delivery or pickup within the East Coast, South or South West regions. They are fast in term of locate the driver.

However, the tracking system on the Autostartransport need some improvements. Does it really work whenever entering the tracking number? or it is just saying "THANKS"

Regards,

Phuong Le
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Batista
Quote or Order Cost:
$650

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/29/2010 3:41:00 PM
Phoung, Thank you for the great review! It was a pleasure to work with you again, and please call me any time you need a transport! To answer your question about the tracking, let me explain again how that works. On our site, once you submit the tracking request, it immediately notifies dispatch and customer service to contact the carrier for an updated ETA and to find out where they are currently. Hope this helps for the future, and thanks again for the kind words! Best regards, Jay Batista Dispatch Manager AutoStar Transport & Logistics 888-802-8250 ext 2225 dispatch@autostartransport.com