Lee M. Lewis
Submitted this review about AutoStar Transport Express Review made Live: 12/8/2009 2:59:00 PM
When I received your first bid it was for $1275.00, I was told you had a ten day contract. On the 8th.day I was told you could not find a trucker for that price ,so I said to add a$100.00 to the price. On the tenth day you found a trucker. Which was on or about the 9th of Nov. You said it would be picked up on the 14th of Nov , then the big storm came in and car could not be picked up. So the truck was canceled. A week later a new trucker was found and the price would be $1600.00. I agreed. ( I wanted my car) The car was picked up on the 21 of Nov. Then came Thanksgiving, The trucker stayed in Cheyenne for four days ,leaving on Monday the 30th of Nov. The car arrived on Tuesday the 6th of Dec. at about 4:30 in the evening . I was in Las Vegas at the time. My friends took care of getting the car in the garage. They said the driver(Randy of Diamond B. Services) was very nice in getting the car off the truck and into the garage. Over all everyone was very nice and helpful. The only thing that was not right was a very low bid and not being able to find a trucker for that price. Next time if I use you again give me the price that is realistic. The original price went from $1275.00 to $1600.00 plus $150.00 to hoist the car on to the truck which had nothing to do with your co. Here's my story and I'm sticking to it. Thanks Lee M. Lewis
Shipment Details
Origin State:
Virginia
Pickup:
Early
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
79523-IY
Quote or Order Cost:
$1750
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