Company Response
Mike Cannon from
AutoStar Transport Express Submitted this response.
Response Date: 3/13/2023 1:31:00 PM
We are very sorry that the customer did not have the same 5 star experience we are accustomed to providing. We assigned a carrier for pickup, and unfortunately they had a delay of two days, and customer was very well informed of this by the carrier. We dispatched a 2nd carrier before we were informed by the customer that they wish to cancel as they had hired someone else.