From Edwin Meffe 888-802-8250 Ext.2229: Dear Sarah, Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. With nearly two dozen transport coordinators and a half dozen customer service agents, we work together to ensure a smooth transport. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. When you, your family or friends want a worry-free transport for your vehicle, please contact me at 888-802-8250 Ext.2229 or 786-228-5364 or email me at Edwin.Meffe@autostartransport.com.