Company Response Review Report Review
Very painless

Shawn Mathews Submitted this review about AutoStar Transport Express
Review made Live: 9/13/2018 2:51:00 PM
This is the first time I have ever had to use this type of service. As a truck driver myself, I know that there are many issues on the road, that can dictate your delivery time, so I was very impressed with how the driver was able to get my mini van from Houston, within only 24 hours of estimated date of pick up. The driver was in contact with me shortly after he received my vehicle, to give an estimate of when he would be at my home, in Apple Valley Ca. He was at my home, within an hour of the time he stated he would be there. From contacting the broker, to getting the van back, was the best I would have ever expected from any commercial transfer. Autostar transport, and the driver made this process very awesome.
Shipment Details
Origin:
Houston, Texas 77018
Pickup:
On Time
Destination:
Apple Valley, California 92308
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1001950-DF
Quote or Order Cost:
$850

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/14/2018 8:16:00 PM
From Sean Hancock 888 802 8250 ext 4219: Thank you Shawn for the great review, much appreciated. We are able to provide such a fast reliable service due to the extensive network of carriers we have covering any location nationwide. We pride ourselves on great customer service from our office and also the drivers of the carriers. I'm glad you were happy with the service and I would be more than happy to assist you or anybody you know in the future. Thanks again! sean.hancock@autostartransport.com