From Sofia Wolf 888 802 8250 ext 2226 Hello Jiayu, Thanks so much for the glowing review. It was a pleasure working with you to transport your vehicle. We at Autostar Transport Express pride ourselves on making this a smooth as possible process with the upmost professionalism guaranteed. Please note your vehicle arrived dirty because the carrier travelled over 2,722 miles in an open carrier , it´s the same as you would have driven the vehicle yourself, we do offer enclosed carriers as well for 30% to 40% extra, but we want our customers to get the best price possible. Should you or any of your friends or family need our services in the future, please do not hesitate to please give me a call or send me an email sofia.wolf@autostartransport.com 888-802-8250 ext 2226 Best Regards