Classic bait and swich DO NOT USE THEM

Sheharyar SHaikh Submitted this review about AutoStar Transport Express
Review made Live: 4/28/2015 1:58:00 PM
Was quoted $600 to ship car via website.

When I went thru and posted order, the price magically jumped to $850.

I never went with them because of the unsuccessful bait and switch tactic used.

Incompetent Miami based folks.

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 4/28/2015 4:37:00 PM
This was NEVER an order. This is a test quoting system put in place by DealerTrack, and its subsidiary Central Dispatch and Movecars.com. The customer requested a quote via this system, and is then given an option of 10 various quotes from 10 different brokers. The names of the brokers are NOT shown, only the price. The price is all automated based on various factors and is set directly by DealerTrack. We at AutoStar Transport Express did NOT set the price on this quote. The price does not take into account one very important factor and that is seasonal routes, for which this is. The customer never saw our contract terms and conditions, NEVER signed any agreements with us for quoted price, and NEVER paid any money. As soon as this quote hit our system, our trained transport coordinator noticed immediately that the price was too low for this time of year shipping vehicles out of FL to the Northeast. Our coordinator contacted the customer, explained the situation exactly as it has been explained here, and the customer just refused to believe it. Again, this was NEVER an order. Only a Quote. For a free, accurate quote, please call 888-802-8250 and speak to any of our highly trained transport coordinators.