Company Response Review Report Review
AutoStar Transport definitely would use again

Laura S Submitted this review about AutoStar Transport Express
Review made Live: 9/4/2014 2:25:00 PM
I originally posted with another carrier; but I couldn't reach anybody there. They were posting my vehicle and raising the amount to haul it for, but not including me in the process. I had to hear from other carriers that it was still posted. Carlos followed up with me from AutoStar, and was available via phone and email to keep me updated on the progress of shipping the truck. We worked as a team, evaluating the price necessary to get the truck shipped; and were successful within 3 days of working with Carlos. Definitely recommend this company. Shipping the car via a broker is all the same, the customer service and communication is what makes the process and who you choose important.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
579613-BF
Quote or Order Cost:
$990

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 9/4/2014 3:00:00 PM
From Carlos Meffe 888-802-8250 Ext. 2250 Thanks for taking the time to write a review, we really appreciate hearing everyones experience with us. I do apologize for the delay, we always take into consideration that anything can happen along the way and always try to provide an update to our customers with the most accurate information we can get, but thank you very much for your patience. If you or anybody else you know needs to move a vehicle in the future get them to call me or email me at the following email. carlos.meffe@autostartransport.com