Company Response
Mike Cannon from
AutoStar Transport Express Submitted this response.
Response Date: 10/24/2012 11:22:00 AM
Carol, thanks for your review! I like to look back at notes when a customer sends in a review and notice you presented a specific budget you were hoping to pay to move your vehicle. Within 24 hours we found a carrier at just 25 dollars above what you were hoping to pay. We presented that your route to Kentucky can be slightly more costly than more heavily trafficked routes, but we were happy to try and find a high quality carrier at your price. I am certain that one of the selling points to you on this carrier was their 100 percent customer service rating in the national transport industry and their 250,000 dollar insurance policy on each vehicle. You recognized that level of quality and satisfaction was worth the 25 dollars this carrier was asking and now you can look back at the smooth success of your transport and know that you made the right decision. If anyone out there is looking for the very best quality transport, we will find you the very best price. You can email or call me directly, Brian Douglas, at 888 802 8250 or brian.douglas@autostartransport.com