Company Response Review Report Review
Boat Transport

Nikolas Submitted this review about AutoStar Transport Express
Review made Live: 12/16/2011 4:06:00 PM
I was initially given a price and then the same transport company was not available. I received the boat in a timely manner but it had some road damage on it.

Communication was good with Alejandro

I was happy with the communication with the transport company but overall I felt the $225 broker fee to Autostar was too high.

There are a lot of companies out there but I feel that Autostar is a reliable company to deal with overall. I wish that the price would have been what was initially promised but sometimes this happens.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
245995
Quote or Order Cost:
$1100

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 12/19/2011 8:53:00 AM
Nikolas, Thank you very much for taking the time to post your thoughts on this transportation, I appreciate your honesty. Our fees are fixed based on dimensions, mileage, etc. I always look for the best price for my customers, this boat was a bit harder that average loads. If you need assistance and like to try again please call 888-802-8250 ext. 2247 or email me at alejandro.alfonso@autostartransport.com