Company Response Review Report Review
Said they would pay me $100 for good review

Carico Submitted this review about Auto Transport 123
Review made Live: 5/28/2019 10:16:00 AM
Had me on the phone to write them a good review and took me step by step and said they will give back $100. Ya that never happened, but will tell you what did . Was supposed to pick up two cars and ended up being 5 days late and every time called about it they would say oh they are coming today or the truck drivers truck broke down. Read everything very carefully cause they can be as late as they want to be. Then the driver had me drive the cars down to another road for him to load and for drop off had to go a mile to pick up so the door to door was not happening . The driver was very quick in getting them to me only 3 days. So in all honesty would not trust this BROKER that says they will pay for a good review . Cost more then quoted but they did take it out of there cut.
Shipment Details
Origin State:
Nevada
Pickup:
Late
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Keith from Auto Transport 123 Submitted this response.
Response Date: 5/28/2019 3:49:00 PM
To Whom it May Concern- The client placed an order in our office on 4/1/2019 and was scheduled for pick up as of 4/5/2019 - unfortunately we do not guarantee specific dates for transport. We are happy the customer received his vehicle in a timely fashion from NV to OH - We do not offer money back for writing reviews, we do however encourage customers to use us again for a return customer discount. While the carriers attempt to get as close to the pick up and delivery locations as possible there are some instances where drivers are required to meet due to the size of the Carriers to avoid any damages to other vehicles along the way. We do stand by the guaranteed amounts in the contract, and we did not change the rate originally given. We are sorry to hear there was a delay with transport, and unfortunately that is something that is out of our control.