Tim
Submitted this review about Auto Transport 123 Review made Live: 3/14/2016 3:26:00 PM
My contract was signed on March 1. I did not hear from anyone until I made a call inquiring as to status of my contract. I was told that the pickup date wasn't until the 7th. That was not the case. the vehicle was ready for pickup on the 3rd of March. On the 9th I called and asked to speak to a supervisor or manger and was connected to Janine. I explained my discontent and she assured me that she would make something happen. My vehicle was assigned to a driver on March 10 and was picked up on the 11th and delivered to me on the 14th. I feel if I hadn't made several calls inquiring that I don't know when my car would have been picked up or delivered. Once contact was made with driver delivery was spot on.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Tennessee
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1084023
Quote or Order Cost:
$575
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