Vicki
Submitted this review about Auto Transport 123 Review made Live: 8/24/2015 10:25:00 AM
Since this was the first time I'd used a transport to move my car, I was totally in the dark about how the process worked from start to finish. This was not helped much by numerous phone calls to AT123. Seems the car had to wait until a contracted carrier committed to moving it.
So all AT123 was doing was brokering the movement of my car. I was panicked when it was not committed and I was facing a cross country flight. I was scrambling to find someone to turn the car over after I left. But at the last minute a carrier committed. They were courteous and kind. And my car arrived before the estimated date in the same condition I sent it.
I feel for the money it was AT123 job to help me through this process and be proactive. I had to initiate all communications. Tara was the best help I got though.
It may be the case that this is NORMAL for this industry. That would be sad.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
791409
Quote or Order Cost:
$1375
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