Review Report Review
Shipped Car from VA to HI and it was perfect!

Melissa Honey Submitted this review about Auto Transport 123
Review made Live: 5/22/2013 5:28:00 PM
I called a lot of companies inquiring on shipping my car from Virginia to Hawaii. The companies all quoted me the same rate but Auto Transport 123 stuck out in my mind so much that I went through my call history and started redialing numbers until I found them again. I usually wouldn't do this but talking to Tara on the phone convinced me I'd be well taken care of. Every time I called and talked to someone at the company, whether it was Tara, her brother or Janine, I felt completely confident in the company's abilities. The service was prompt, they all had a can-do attitude, their tone was fast and get-it-done, just how I like business done. There was also a great personal touch as they seemed to remember exactly who I was each time I called which was very impressive. Also the brother of Tara said she told him to take good care of me which was a nice touch and made me happy to support a potential family's business.

My boyfriend shipped his car through the military and had to get it professionally cleaned, inspected and all sorts of nonsense which cost more money and took nearly a whole day to accomplish. All I had to do through Auto Transport 123 was make sure my car was empty of belongings and had less than a quarter tank of gas. Easy!

I ended up changing my pick up date and gave them extremely short notice on my pickup date which they handled perfectly. There were no excuses for any last minute changes or anything-instead Auto Transport 123 and Tara didn't bat an eye, proceeded with the order and offered flexible solutions where other companies may have faltered. I ended up not even being in the State the day of my pick up and assumed there might be an issue because of that and leaving my car on the fifth level of a busy parking garage with the keys elsewhere but all went perfectly flawless and I didn't have to worry about a thing!

My car took three weeks to get to Hawaii from Virginia through Auto Transport 123 while my boyfriend's car took almost two months to arrive via the military! His car was damaged and he is still waiting on his claim while mine was in perfect condition! Auto Transport 123 kept me informed of my arrival date and followed up with me after my pick up.

I am extremely pleased with Auto Transport 123's professionalism and tenacity! I will definitely be using them again when I move back to the Mainland. In the meantime I will happily recommend them to anyone looking to ship their vehicle or wishing to utilize another of their services. They will take complete care of everything, streamline the shipment process for you, and make it an easy pleasant transaction!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Hawaii
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Honey
Quote or Order Cost:
$2325