Review Report Review
Damage

Evan Submitted this review about Auto Trans Group
Review made Live: 4/30/2015 10:41:00 PM
The roof of the car came in with a chip in the paint and a dent the size of a quarter. The car I was receiving was not a 100 point car by any means but it still cost me a lot of money. Ivan was not willing to take responsibility for the damage and would not turn it in to the insurance company. I had before photos showing no damage.

I had to contact the service that was the middle man that subcontracted the transport service. Ivan asked for three quotes to repair which I did. They were $530, $744 & $890. I did what he said, then when he didn't like the prices and wanted me to drive an hour away in my 1956 Chevy Belair that I didn't feel was road worthy at the time and get a quote from someone else he found.

They subcontractor refunded me the money of their commission $125. Ivan finally refunded me the same after a lot of yelling... The cost of shipping was $1175. The damage they caused was at lease double of what I received, not enough to do the repair. I'm writing this review because over a year later, the repair has not been done because I can't afford to fix it and I'm still extremely upset with the way Ivan spoke to me and that the car is still not repaired. They have insurance by it only pays claims I believe if it's over $2500. So when they say the have insurance, you have to relay on the honestly and integrity for them to pay it out of their pockets which of course they are not willing to do. I didn't do the damage but have to live with it!
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
142028
Quote or Order Cost:
$1175

Car Condition
  • Vehicle was damaged