Company Response
Terry Williams from
Auto Shipping Group LLC Submitted this response.
Response Date: 6/26/2018 8:01:00 PM
This is the second review.. same customer same review.. Response Date: 6/21/2018 7:44:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY ALMOST 11 YEARS NOW! A+ ACCREDITED! Patricia, I'm sorry you feel that way. Let me clear something up though. I have no texts, emails or call records of you trying to get a hold of me after the pick up. The phone number I gave you for the carrier was the dispatch office, not the drivers number. We secured a carrier for you on the 1st, and then it was picked up the 5th and delivered the 6th. Again I have nothing from you after the 1st and even with phone calls you didn't tell me that information was incorrect. Dates are also estimates not set dates and you knew that going into this as I explain it many times, and its in the contract that you sign... its number 1 of our terms. Again I'm sorry you feel that way.