Company Response Review Report Review
Julie Johnston 602-428-6878

Nitesh Shah Submitted this review about Auto Shipping Group LLC
Review made Live: 7/19/2016 8:48:00 PM
Agent was very prompt to call me back when required. She was always very polite and kept up her promise to get the vehicle picked up and deliver at the right day. She was able to assist despite personal exigencies and guide me all along. I received a call from another person within the company and advised me to work with a carrier directly or my order would be cancelled, which was very unusual for me.

On checking with the agent, she remained calm and encouraged me to disregard those messages/calls. End of the day, I received my car on the promised day (within 2 days) after it was picked up on the promised day at the agreed cost. The carrier / driver too was very courteous.

Overall, this is the first time I transported my car between states and it went well as per set expectations. I would definitely recommend this agent/company.
Shipment Details
Origin State:
Wisconsin
Pickup:
On Time
Destination State:
Connecticut
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11177838
Quote or Order Cost:
$1030

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 7/20/2016 3:22:00 AM
JULIE JOHNSTON 602-428-6878 JULIEJ@AUTOSHIPPING GROUP.COM Nitesh it was great working with you and getting your vehicle moved when you needed it. I apologize for all of the broker's calling you and making things seem different as they were. I know there are many calls received that turn out to be different then then say. Thank you for choosing ASG and my services. It was my pleasure to assist you and if the need arises again in the future I look forward to working with you again. Best Regards Julie CALL ME TODAY FOR A FREE WORLDIWDE SHIPPING/TRANSPORT QUOTE 602-428-6878