Reni Melvin
Submitted this review about Auto Shipping Group LLC Review made Live: 8/10/2015 11:20:00 AM
After attempting to get our vehicle shipped with two other companies I finally reach out to Auto Transport after my cousin recommended them and had received excellent service. From the time I poke to Darya she was professional and respectful explaining the complete process. Darya quoted me a fee but I was made aware that it may be more depending on the driver and his fees. Darya contacted me as promised via text and phone calls keeping me updating on progress. Darya contacted me when a driver was willing to make the transport and we negotiated a fee which was only a bit more then originally quoted. The driver was on time to pick up the vehicle but the vehicle wouldn't start so he stayed for several hours to help in trying to get it started. Unfortunately the truck did not start so we did pay the driver an additional 200 dollars but that we had no problem with as it was more time for him to deal with getting the vehicle on and off of the transport truck. Delivery was right on time. The driver contacted me the day before and showed up right on time. Auto transport did an excellent job and Darya was great. Thank you!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1017531
Quote or Order Cost:
$1400
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