Company Response Review Report Review
Chell Hart 360-464-1039 Great Experience

Joe M Submitted this review about Auto Shipping Group LLC
Review made Live: 2/19/2015 5:52:00 PM
My son just returned to the US from a tour of duty in Germany/Africa and was transferred to a base on the east coast. I needed to get his car out to him in a timely manner. After researching car transportation companies on the net I felt it was a "hold your nose and pick one" situation. Then I stumbled upon Auto Shipping Group and Chell answered the phone. Chell was very professional and knowledgeable in explaining the entire process. Within the hour of authorizing to move forward with the process Chell had the contract with pricing a pick up time and day with in three days (Golden Express Trucking gave my son a military discount…not much but enough to buy a couple cases of beer!). The carrier Chell arranged, Gold Express Trucking Inc., showed up a day early (the driver did give me a call the day before asking if it was ok to pick the car up early) and loaded up in short order.

The commitment for delivery was four days but Gold Express Trucking Inc. delivered it in two and half. They did have two drivers so that explains the quick turnaround. Again they Gave my son a call the day before to ask if it was possible to deliver early. He was ecstatic. The car was a little dirty but that was expected for an open transport trailer. No damage or missing items.

If these are the types of auto transport companies Chell and Auto Shipping Group uses then they are on the right track in this industry.

In closing Chell made the whole process easy and painless. The pricing was very comparative and the overall service was excellent. I would use Chell at Auto Shipping Group again.

Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11006970
Quote or Order Cost:
$705

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/19/2015 8:42:00 PM
Chell Hart **(360) 464-1039** chellh@autoshippinggroup.com Dear Joe, First of all, I want to say Thank you again for being a military dad that is there to support his soldier! And I'm sending a monster Thank You to your son for his service to our country! I enjoyed working with you- it was a whirlwind of a route- from early pick up to shortened route times- but all in all it was mostly painless! I am tickled you will remember me to friends and family if you know they need my services Take Care, Chell Hart