Company Response
Terry Williams from
Auto Shipping Group LLC Submitted this response.
Response Date: 2/2/2015 5:20:00 PM
** Call Felicia @ (602) 428-6872 or email felicia@autoshippinggroup.com** Hello Brian, Thank you for taking timeout to provide feedback on your experience. If you had read your shipping agreement (which is not a contract) you would have understood that the delivery date is simply a projection. Had you wanted a specific delivery date guarantee then you would have needed to pay for a premium service. You did not because you wanted best price for your budget. Most of these mis understanding's could be avoided if the client takes time to read the terms and conditions that is accepted before loading. The truth is that you were delayed arriving in the delivery area and the driver had to keep trucking. We move a lot of loads with Caa (the carrier assigned to handle the transport)t and they took care of the $25 one day storage fee and provided a receipt after the car was picked up. Clearly you are not being honest. Please take care