Company Response Review Report Review
first time shipper

David Submitted this review about Auto Shipping Group LLC
Review made Live: 1/19/2015 8:29:00 PM
this was first time using shipping company for a vehicle & Danielle was great. she answered my emails quickly & returned calls within 20 mins each time i left a message. didn't really hit it off with the driver with our first conversation but after reminding him that I was paying him for a service things got better. the next few times we spoke he was in a better mood & things went smooth. overall very happy with service
Shipment Details
Origin State:
Oklahoma
Pickup:
On Time
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1014168
Quote or Order Cost:
$750

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 1/20/2015 9:18:00 AM
***DANIELLE HEAGY***360-244-4137***5 Star Service***Call TODAY for a FREE instant Quote***danielle@autoshippinggroup.com*** David- Thank you SO MUCH for the AWESOME 5 STAR REVIEW! I am ecstatic to hear that you felt the service received from me was GREAT! I strive to make sure ALL my customers feel as they are MY PRIORITY! I am sorry to hear things started off on the wrong foot with the driver. This is something I will bring to the attention of the company. In the end everything worked out and you got your vehicle in PERFECT condition! Thank you again SO MUCH for the WONDERFUL 5 STAR review! If you need another transport or know anyone who does- send them my way!- Danielle