Sam Anderson (360) 200-6922 sam@autoshippinggroup.com Guibo, thank you for taking the time to do your Transport Review....as I mentioned to you, it is one of the ways we screen carriers. It was unfortunate that your carrier cancelled your pickup twice and did not get your vehicle until the third vehicle was sent....Unfortunately, I do not have control over their business practices; I will, however, let those who determine which carriers we use know about this. Regards........Sam