Company Response Review Report Review
Transportation service

Martinez Kelley Submitted this review about Auto Shipping Group LLC
Review made Live: 10/7/2014 9:10:00 AM
Auto shipping group inc. service was very professional. They had all the answers to the questions I had and was very patient when I didn't understand something. They were good at answering my calls and calling back if they missed my call I was surprised and pleased that my car was going to arrive earlier than the assigned date because I needed my car ASAP. It was a pretty good price coming all the way from California but the only con I have is it was clean when I left it but dirty when it arrived. This is just a suggestion I have, they should charge an extra 10 dollars for a wash. But the main thing is it wasn't scratched and damaged and nothing was missing from it. I'll give them an "A" for and overall grade
Shipment Details
Origin State:
California
Pickup:
Early
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1012144
Quote or Order Cost:
$1013

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 10/7/2014 11:22:00 AM
** Call Felicia @ (602) 428-6872 or email her felicia@autoshippinggroup.com** Hello Martinez, It's great to hear from you and thank you for your feedback. You opted for an open carrier transport to establish best price for your budget. Open carrier means your vehicle is exposed to the elements of the weather. If you wanted it shipped enclosed you would have been paying several hundred dollars more. It's cheaper to get a car wash. Well, thank you for your business and please take care. Thanks so much~