Company Response Review Report Review
Extremely Complex Shipment

Greg Submitted this review about Auto Shipping Group LLC
Review made Live: 9/17/2014 1:36:00 PM
The shipment was a vintage BMW motorcycle damaged immediately prior to pickup necessitating repair parts being flown in from Germany. Auto Shipping Group was extremely understanding, helpful, and professional providing outstanding service and response throughout the entire process.

The professionalism, enthusiasm and competence on behalf of Auto Shipping Group exceeded my expectations. What began as a routine shipment became a complex multifaceted effort by numerous dedicated contentious knowledgeable people working together as a team.

Highly recommend Auto Shipping Group's enthusiastic, excellent work throughout the entire shipping process.

Total time line was approximately 45 days.

Company contact persons: Kimberly and Olivia

Thank you,

Greg
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1011777
Quote or Order Cost:
$450

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 9/17/2014 2:32:00 PM
Kimberly@Autoshippinggroup.com 360-853-2814 CALL OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY FOR 7 YEARS! Greg, As I have said in our emails, you brought a smile to my face with every email. It was wonderful working with you. I am glad that you stuck with us even when the dealership had a small hiccup with your bike. If you need anything else please let me know.