Auto moving group llc Scammers!

Leen A. Submitted this review about Auto Moving Group LLC
Review made Live: 2/14/2012 11:18:00 PM
They weren't able to find a carrier for my vehicle after nearly two months. I asked for my money back and they said they would deposit the money into my account. It has been another month and still no money in my account and no phone calls have been returned. Lily D. (the owner), Mike and Randy at the office are all in on this scam. Don't let Mike the Assistant fool you because they are all in on this SCAM! And so is this website because they keep deleting my comments about Auto moving group llc. Ever wonder why this website has nothing but thousands of great reviews?! Yep, you've got it right, the administrator of this site is also in on the scam. I too like Weiman and many others will continue to post our reviews until justice is served! Our reviews keeps on getting deleted but we shall continue to post! If you don't believe that my review will be taken down, come back three days from now and this review will no longer exist. I'm POSITIVE that transport companies pay this website to take down a shit load of negative reviews about their company! In fact, I will NEVER trust this website for ANY reviews at all! The only review I wrote that was never taken down was on another website www.transportreports.com. I urge you all to get your reviews from transportreports.com. Again, I too like WEIMAN and a bunch of others will continue to post until these scammers from Auto moving group llc return my down deposit back to me!!!

Company Response
Lily David from Auto Moving Group LLC Submitted this response.
Response Date: 2/15/2012 12:29:00 PM
The thought of this site being "IN" on our "scam" is funny in itself. We did nothing wrong in your matter. You have already disputed your charge with us and are not due back double compensation. That being said, we had several companies to pick-up your vehicle. You failed to mention that you had given us a window, and within that window were not available on numerous attempts to have your vehicle loaded.You then started giving us 2 and 3 day windows of when you will be "back in town" and expected us to have to meet those dates. Auto Transport does not and never will work like that. I give a very detailed explanation both on the phone, on my website and in my emails of how this process works. I appologize that I could not meet your standards of time specifications but I do not have magic drivers in my back pocket. ALL of our reviews are real both good and bad. We are a new company, but strive to get better everyday. In addition to the 2 or 3 customers that were not satisfied, I have hundreds of customers that were more than satisfied. Unfortunatelly, not everyone has the time to post good reviews.When I spoke to you about this you seemed to understand all of this fine. I never dodged your phone calls or emails. You have actually never once before this written a review to be deleted so I dont know where you are getting any of this from. I am sorry you feel you did not have a good experience, but are welcome to write me an email letting me know what went wrong so I can work on fixing it in the future.