Company Response Review Report Review
A Horrible company for business

V McGee Submitted this review about Auto Cars Transportation
Review made Live: 7/26/2011 11:29:00 AM
They under bid to get you into a scam for rising the cost. you are locked in the deposit because it is non refundable. The pickup dates were never met. Drivers were dispatched at rates I never agreed to. I agreed to 895 then added 200 increase it to 1195. The broker added another $100 w/o me knowing and sent a driver. I did not agree to his terms because it was done without my knowledge. I advise all consumers to stay away from this company, one of the biggest mistakes I ever made was doing business with them. Customer service was the worst and rude!! Lies of calling back with updatea, avoiding calls,
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
E469841
Quote or Order Cost:
$1195

Company Response
Avi D. from Auto Cars Transportation Submitted this response.
Response Date: 7/26/2011 12:09:00 PM
Victor McGee, what you are saying is simply untrue! You would have had the same result with any broker you booked with because THE CARRIERS raised their rates on this route. No broker could have predicted it. We simply did our job by finding you a carrier and offering you their rate. You did not have to take it. And we spoke to you daily in a very professional manner.