Company Response
joe gallo from
Assurance Auto Transport Submitted this response.
Response Date: 7/5/2012 3:50:00 PM
Our excellent record and reputation speaks for itself. We take your vehicle move very seriously. Assurance Auto Transport is very selective with the carriers that we assign to our customers vehicles.
This review can easily be discredited by asking yourself one question: Why would any shipping company tell a customer to ship their car to a dealership? Shipping companies DO NOT tell customers where to deliver their vehicles this can only be ordered by the customer not the broker which is signed on a consent form.
This reviewer tried to commit INSURANCE FRAUD and he got caught. He is using this review as a blackmail tactic to try and force us to have the insurance company to pay on a fraudulent claim. This review has repeatedly been deleted by the reviewer in order to erase our companys rebuttal and hide the facts from you the reader.
Please read the facts below:
This vehicle was inspected and signed off on by both parties for any damages upon pickup and delivery. This is always done to insure that the vehicle is delivered in the same condition as it was picked up. This car was being transported to a dealership because it needed repairs and now the customer is trying to have the bill for the repair paid by the trucking companys insurance company.
FIVE DAYS after the vehicle was dropped off, inspected and signed for, the dealer finds an electrical problem with a sensor. According to the customer the carrier is to blame. Regardless, we immediately supply the customer with all of the carriers insurance information so he can file a claim with the insurance company and the insurance company can do their investigation. Apparently the insurance company did not buy into this reviewers BOGUS claim. INSURANCE FRAUD is taken very serious by insurance companies.
Unfortunately there is always going to be people who try to abuse the system for their benefit.
Thank you for reading this.