Review Report Review
Driver couldn't find destination

dcb Submitted this review about Angels Moving Autos
Review made Live: 5/16/2007 10:41:00 AM
Pickup and delivery dates were exactly as promised- I was very happy about the promptness. The car had oil spread across it, but I expect this happens, depending on the car above yours. I don't think there was any damage to the car. The only major complaint I have is the driver couldn't find the destination! I selected a nearby major shopping mall (Barton Creek Square Mall), because it was easy to find, clearly marked on maps, and on the intersection of a freeway and major highway. Unfortunately, the driver couldn't find it! After driving around for hours, he finally dropped it off one hour north of this location, and I had to pay for a taxi ($45!) to pick up my car! The driver barely spoke English, and was relying on me trying to communicate which freeway exit to take. He did not appear to have even a freeway map of the area. I should be able to give a destination address, and they should be able to use Google (or whatever) to provide directions. Unfortunately, Angels didn't feel this is their problem, based on email exchanges with them.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
949991
Quote or Order Cost:
$1025

Car Condition
  • Vehicle was dirty