Bridgett
Submitted this review about Angels Moving Autos Review made Live: 8/19/2010 8:37:00 PM
I graduated college in May and my new job was in Colorado. I literally spent 2 1/2 months looking through different transport companies for the perfect one. I finally decided upon Angels for the mere fact that it didn't have any negative reviews. I spoke to Dina and expressed how worried I was about transporting my car and she assured me that it would get there safely and be picked up in my time frame. For $925 I wouldn't expect anything less and she explained to me that the quotes of $700 wouldn't guarantee that my car would get picked up in my time frame which was a huge concern for me since I would be flying into Denver. My car was supposed to get picked up August 3 and get there August 12. The day of pickup I called the driver to see what time frame he would be getting to my house and by the sound of his voice I don't think he even knew he was picking up my car. After an hour on the phone he found my paperwork and said his truck was having maintenance problems and couldn't pick up my car till Thursday. Of course I started to panic and felt my worst nightmares were coming true. But then he promised me that it would be picked up that Thursday and would arrive in Colorado that Saturday. So it would only take 2 days since he would have a two man team. Since I wasn't arriving to Colorado till Tuesday he would hold it in his lot and drive it to my apartment complex when i arrived. This meant I wouldn't need to spend money to rent a car, so I agreed and hoped everything he said would be true. Well everything worked out, they picked it up Thursday morning and I called them Sunday to make sure it got there in one piece. I called him when I arrived in Denver and he dropped it off as promised. I spoke to a couple of Angel employees throughout the process but mainly dealt with the driver. Once my car was picked it up it was a smooth transaction.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Colorado
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
81461
Quote or Order Cost:
$925
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