I believe AmeriFreight's pricing is done as a come-on. I was told that most cars ship within a week of choosing the economy price, but the reality was that I gave it longer, and even with the money added by AmeriFreight, my car did not ship. It did not ship until I upgraded significantly. In the end, the final price paid was SIGNIFICANTLY more than anything else quoted by other companies. I think the economy rate is only there to get customers to buy in. While I was offered the option of walking, I did not have the time to search for a new company in the middle of my move. I was counting on AmeriFreight at that point.
I was also dissatisfied with the fact that I was given <24 hrs notice of pick-up. I was called when the driver was ~3 miles away. I had to drop everything in the middle of a busy work day to try to track down my neighbor by phone to meet the driver. My neighbor wasn't even home. He had to come home to meet the driver. The driver was also shady in trying to get my neighbor to give him more than the valet key. He tried telling my neighbor he could not drive the car with just the valet key. I have a very hard time believing an auto shipper does not know how to use a valet key.
The driver was nice enough to wait hours for me to get home, but that only happened because he arrived a full day earlier than he had told me he would be arriving. I adjusted my traveling work schedule around his 24 hr notice, and then he arrived a full 18 hrs early and I wasn't in town. I also rescheduled all of my appointments for the day he told me he would arrive, only to have him there a day early.
I also thought it was unreasonable how the driver filled out the Bill of Laden. He marked it up so much that my car looked like a demolition derby car on paper, and there was no way I could argue anything. I do believe it arrived with more knicks than it left with, but there was no way to prove that because he made it look like my car was covered in them at pick-up. It's a 2008 for crying out loud!
While it worked out in the end, it was a fiasco and way more stressful than it needed to be.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920501162-WS
Quote or Order Cost:
$900
Car Condition
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