Shipped-e46
Submitted this review about AmeriFreight Car Shipping Review made Live: 6/20/2010 1:51:00 PM
I was happy with Amerifreight with two important exceptions.
First, I was never told that a counter-offer may come back from the truckers. A broker needs to prevent this from happening to a customer that paid extra for priority service. I took the counter-offer because I wanted the car sooner rather than later.
Second, the trucker made the terrible mistake of putting a totaled car above mine. My car got oil and coolant dumped on it the whole trip. Now, the reason why this is Amerifreight's problem is because I called Amerifreight 6 times (twice to every number I knew) and never got an answer. I know that my car was delivered after 6PM on a Saturday, but if trucks are going to be delivered, I want to have someone tell me what I should be telling the driver when it is obvious that my car is in no condition to accept.
Other than these two issues, Amerifreight was an average company. I would probably use them again (once I gain the knowledge I guess I should have already had)
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Maryland
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920501203-YO
Quote or Order Cost:
$1115
Car Condition
Company Response AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 6/23/2010 5:18:00 PM
This person's order was handled by our Shipping Agent, Jonathan- direct line 678-369-4162
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