Company Response Review Report Review
Revised Review

Marty Brim Submitted this review about AmeriFreight Car Shipping
Review made Live: 8/20/2009 6:19:00 PM
I don't know why Amerifreight did not receive a 5 star rating the first time. I said 5 stars in the body of the text. Oh well to clear up any confusion:

All in all, the service I received was excellent. The car was scheduled for delivery a short time
after the order was placed and handled in a professional manner. My agent, Jeremiah Peavy,
was excellent at keeping up with my inquiries, questions, etc. My order (# 910000638) was picked up on time and was delivered 4 days early. The pick-up and delivery was door to door
which was difficult for the driver because I live in a Mobile Home Park with narrow streets and sharp turns. The diver (Rattler Express,LLC) Todd, allowed me time to inspect the car thoroughly
even though he was in a hurry. His company made arrangements for me to be home, even though delivery was not on the day specified. I chose AmeriFreight after reading reviews online that were very favorable and because they were a member of the Better Business Bureau. Thanks to Jeremiah, the dispatch department and Jonathan who all had a part in this sucessful transport. I would reccommend AmeriFreight to anyone who wants to ship their automobile or ?
My quote was for a Checker Marathon Taxi cab so included a charge for an oversized sedan; Some companies refused to even transport this model. The quote was only slightly higher than other quotes, but the small difference was completely offset by the confidence l felt, the service I received and the professionalism and courtesy from everyone, especially Jeremiah. KUDOS!
rating: 5 stars
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
910000638 Jeremiah Peavy
Quote or Order Cost:
$1125

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 8/21/2009 10:57:00 AM
Marty, we can understand your confusion regarding the rating on Transportreviews. Unfortunately what you write in your review does not affect the rating in you review. How you select the buttons for each area you review us on does. The last section where you are asked how you experienced our service overall will effectively turn that into the star rating. Thank you for all your positive comments and hopefully we will have the oppotunity to ship more cars for you, your family or friends.