Company Response Review Report Review
Worst experience ....

Luis F Estrada Submitted this review about AmeriFreight Car Shipping
Review made Live: 4/5/2021 11:52:00 AM
I don't really know what all these people are talking about. This is probably the worst company I've dealt with. Customer service or attention is simply non-existent. As a broker, claiming to have many years of experience, it simple unreasonable and unbelievable that the agents are like this. They really don't know the meaning of "customer needs" and just hang up on you when you try to call back. Very nice practice. Save yourself some time and avoid this company.
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Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 4/8/2021 4:18:00 PM
We apologize for this customer's frustrations. We have been seeing an unprecedented call volume and are currently working to acquire additional customer service agents to accommodate the large influx. We hope that this customer will allow us the chance to work with them in the future. Speedy communication is a priority for us, and we will work diligently to ensure that all customers get timely responses.