Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 10/29/2019 8:33:00 PM
Prior to the dispatch of any vehicle, AmeriFreight's Customer Service Agents provide each customer with a written and verbal breakdown of the costs associated with their auto transport. While carrier rates may increase depending on the customer's selected shipping options, AmeriFreight's fee does not go up or down depending on the carrier fee whatsoever. A higher carrier fee does not in any way raise commissions as this customer claims. It is always our priority to secure the lowest rate possible. Once a dispatch has been completed and dates / prices have been agreed upon, AmeriFreight cannot legally change the contracted rate, as it would at that point become an agreement solely between the carrier and the customer.