I have ship car before and I know how difficult it is to find a trusted company to ship one of your expensive investment. especially with too much information on the internet these days. I did lots researches the first time so this time is much easier for me. Just go to this site www.transportreviews.com and picked the company with the most number of reviews and positive ones.
Anyways! long story short, I need to Ship my Acura TSX from Wisconsin to the Bay Area California and my experience with AmeriFreight was extreamly smooth, I called Nicole after received her email with an estimate, she spent time and explained the process of her finding a driver, her company fees for doing the work of locating a driver and scheduling...e.t.c.
Nicole called back the very next day with a driver that work with my schedule. we signed the paperwork and received an email confirmation with just enough important information to prepare for the pickup and drop off, no extra long un-needed information in the email.
Our driver was very nice too, he called my brother on the pickup end 1 day ahead then again an hour ahead on the pickup day and gave us an ETA. 2 days later he call and let us know he would arrive the next day and gave us a 2 hours window to be ready, the next day he called again about an hour ahead, all and all the shipment was 2 days sooner then the original schedules.
And most importantly both Nicole and the driver pickup your calls every time you need to get an update.
Thanks so much Nicole! you made my shipment alot easier this time compared to my last shipment with other broker.
Also, Nicole called me to follow up for the pickup and delivery and made sure everything went good. Thanks for such a wonderful customer service.
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 10/17/2018 9:41:00 PM
For discounted rates, please contact Nicole at 770-769-1601