An island of professionalism in a sea of hype ...
Gary Pirkola
Submitted this review about
AmeriFreight Car Shipping
Review made Live: 2/4/2015 3:04:00 PM
In the "wild wild west" of the auto transport world where shipping quotes are a dime a dozen and as I found out, actually not worth much more than that (at least in my particular case), it was refreshing as a first timer to work with someone like Ali Miller at Amerifreight who patiently and professionally answered all of my questions and addressed all of my concerns in an honest and open fashion, so that I was able to understand the roles and responsibilities of the broker and the transport company, and the interactions between them
Thus, when it became clear that there were no shippers who were likely going to bid on my quoted price in the time frame I desired, Ali was at least able to find a shipper "going in my direction". Although the price was quite a bit more than that initially quoted, understanding the process, I was at least able to make a good decision to proceed. Once past the major hurdle of finding a shipper and a price and a pickup date that was workable for both the shipper and myself, the actually transporting of the auto by the shipping company went very smoothly. The auto transport company selected by Amerifreight (NAO Auto out of Spokane, WA) did a very professional, careful and reliable job, and Ali was very proactive in checking both after pickup and after delivery to make sure everything was satisfactory. Next time I won't need quite so much "hand holding", but this first time around it was very reassuring to be working with someone who patiently and professionally explained the "auto transport ropes" to me.
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 2/5/2015 2:13:00 PM
Call Ali 678-608-0570 BBB Accredited, Top Rated Agent
