Lecia at AmeriFreight saved the day!
Clayton
Submitted this review about
AmeriFreight Car Shipping
Review made Live: 1/12/2015 3:11:00 PM
I had arranged with another company for an automobile to be transported from Texas to North Carolina. The expected pickup day came and went. I called the driver the following morning, and was told that my order had been "cancelled." Neither the driver nor the shipping company had bothered to call.
My automobile was needed in North Carolina as soon as possible, so after a quick internet search I selected AmeriFreight to ship the vehicle. AmeriFreight was listed in several "top" lists, had very positive reviews, and is BBB A+ rated.
When I called AmeriFreight, I had the good fortune to speak with Lecia. She provided background information on the industry as a whole, and AmeriFreight in particular. Lecia was very patient, understanding, honest, friendly, and professional. She also told me that AmeriFreight is particular about their drivers, and that I should expect a better experience with AmeriFreight.
Within one day, Lecia arranged for a driver, Paul, who then picked up my vehicle the following day. Pickup and delivery occurred on the estimated dates- a first in my experience. Paul was also very polite and professional, and communicated frequently via texts regarding exact timing of pickup and delivery.
Quality company. Quality driver. Because of my experience with Lecia, I will be using AmeriFreight for my future auto shipping needs!
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 1/12/2015 5:57:00 PM
Call Lecia 678-621-1768 BBB Accredited, Top Rated Agent
