Lawson
Submitted this review about AmeriFreight Car Shipping Review made Live: 10/22/2014 9:01:00 PM
Lecia at Amerifreight assured us that their drivers have ratings of 95 or above. Who creates those ratings? Do they refer to the driver or the car carrier?
We have experience with other companies transporting our cars. Those car carriers were solid and newer. They are similar to the types of carriers that car dealers use to transport new vehicles.
With the assigned carrier out of Pennsylvania, the car carrier was from 2006 (8 years old) and extremely rusty with mismatched tires and inferior straps to hold down the car. We were reluctant to release our car to this appalling vehicle though the driver of the rusty carrier seemed alert and competent.
The pick-up was delayed because this old rusty carrier was being welded back together at the shop. It is shocking that the carrier was able to drive across the country at all.
The positive points were that Lecia and the driver responded to my calls and questions about the process. The driver phoned me when the car arrived in Los Angeles which I appreciated.
It was a scary experience and we are so relieved that our car finally arrived at its destination (with a higher cost than the original quote) and in one piece after an 11 day journey.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940059577-UE
Quote or Order Cost:
$1600
Car Condition
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