In the muddy sea of auto transport, AMERIFREIGHT is THE SHINING STAR
Bjoern
Submitted this review about
AmeriFreight Car Shipping
Review made Live: 6/25/2014 10:06:00 AM
We moved from Utah to New Hampshire for employment. I was certain that I was not going to drive my family and cars across the country given that I only had a short window between terminating one job and beginning the next. I sought out all methods of having our two cars transported to New Hampshire. Doing web searches, talking with friends and colleagues, I quickly became discouraged. There was no guidance and it seemed that many companies turned out to be frauds. I read that companies were paying to have positive reviews posted, others were fakes and some simply outsourced the job to un-knowledgeable third parties. I became so distraught that I looked into rail transport and other means. However, none of these were available to our destination.
I began making calls and receiving quotes from many companies online. I finally stumbled on AmeriFreight via the BBB. I sent them an email and actually received a call from a PERSON, Graham. He was very knowledgeable, honest and friendly. He helped me understand the process of auto transport and clearly explained his role in the process. He made no false promises and I felt that I was speaking to a real, honest person. That, along with the reviews I read, made me contract with AmeriFreight.
Graham clearly explained to me the different options for shipping my cars: covered or not, closer pick-up times and protection/insurance options. He worked with me on my tight moving schedule and we agreed on a pick-up window. Well in advance to that window, he found me Green Way LLC Transport, who agreed to move our two cars. I have a small SUV and a passenger car. Green Way was on the spot in communication and professionalism. All along the way, Graham from AmeriFreight kept in touch and ensured that my communication and interaction with Green Way was on target. The day prior to pick up, we actually had to change the pick up location by 30 miles. There was no problem in contacting AmeriFreight and Green Way short notice and they agreed to meet us at a new location. The pick up went smooth, professional and was right on time. Along the transport, we kept in touch with the carrier and with AmeriFreight. No issues. Our cars arrived right on the day promised. We actually were not able to pick up the cars on the delivery day and AmeriFreight and the carrier arranged for our cars to be stored for two more days. For pick-up, we were again accommodated beyond the call of duty, having the storage person come out and meet us to hand over our cars two hours after their closing time.
In summary, I am simply amazed by the professionalism, honesty and overall accomplishment of AmeriFreight, and Graham specifically. Our cars were dealt with perfectly, we were accommodated beyond the call of duty and there were absolutely no surprises or issues. There was no damage to the cars, delivery was on time, communication was honest and professional. We were always aware where the cars were, could always get with touch with AmeriFreight and the Carrier, and had absolute peace of mind while our cars were under way. Price was very reasonable and right on par with other quotes. Our final price even included two days of storage after arrival on location.
I highly recommend AmeriFreight and only wish it would have been easier to find our about them in the first place. I hope that my review will help convince you of using them for your transport needs. I would be happy to answer any questions.
Bjoern
