Company Response Review Report Review
Suburban

Greg Submitted this review about Alpine Transport Inc.
Review made Live: 5/10/2013 10:14:00 PM
This was my first time shipping a vehicle. The responses I got from numerous sights were automatic responses and when I tried to get the price the companies would raise the price or tell me it would take weeks to get a pickup. I submitted a request for a quote to Alpine Transport one night after hours of research. Dave Fountain called me the next morning, explained the process, and gave me an honest estimate. Dave made a few calls and had a pickup date with a set price the day after the vehicle was ready for pick up. He gave the name of the trucking company he was going to use, the owners name and explained how he knew the company. No other company would know that information much less give it to you. No pressure. I researched the company and based on the upfront attitude, honesty and responsiveness I went with Alpine. I even referred Alpine to the individual that purchased my old vehicle. The pick up was on time and the delivery was two days early. Good shape, no damage and no extras or change in price. Dave followed up when the vehicle was picked up, told me it would be early and followed up with a phone call and email to see if it was delivered and that I was happy. Great service.

Don't waste time with automatic form quotes, uship, form emails, pressure tactics or unresponsive companies. If you want it done and done correct with no hassle and comfort in the company you are using just call Dave and get your vehicle shipped. 712.775.2151 or 712.210.4019
Shipment Details
Origin State:
Delaware
Pickup:
On Time
Destination State:
Arizona
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22361
Quote or Order Cost:
$1550

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 5/16/2013 4:36:00 PM
Greg, Thanks for the 5 Star Review and the immediate referral! You gave a very accurate description of what to look out for in this business and quite frankly many other industries these days. Automatic quotes, form emails, high pressure tactics and unresponsive companies...I really do believe that people need a breath of fresh air from all of that nonsense. Everyone has different situations, time constraints, needs. There's no way an automatic quote or a form email works for anyone without changing the price and dates eventually. I listen to the customer's unique situation than give them an honest quote with honest answers to their questions. From there I setup a professional transport around their individual needs, vehicle, locations. I'm able to do that by having great relationships that look at customer service the way I do. Thanks again Greg, call anytime you, your friends or family need anything, I'm always available including after hours and weekends. Dave, Ofc: 712-775-2151, Cell: 712-210-4019, dave_alpinetransport@yahoo.com